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Overview

Symphony Services is a leading global specialist providing software product engineering outsourcing services. Independent Software Vendors (ISVs), software enabled businesses and companies whose products contain embedded software partner with Symphony Services to achieve their business goals. They rely on our commitment to drive real business results and our proven ability to deliver high-quality support throughout the product lifecycle.

Our focus on Engineering Outcome CertaintyTm drives R&D; results that shorten time-to-market for new products, ensure higher quality, reduced cost of quality and delivers greater innovation to compete in a global marketplace. While most service providers concentrate on “output” (performing tasks), Symphony Services delivers “outcomes” (based on results-oriented, performance metrics). Symphony Services’ focus on Engineering Outcome CertaintyTm maps everything we do directly to our clients’ goals and objectives.

We are further distinguished by our risk-reward partnership model and emphasis on transparent, metrics-driven value delivery that ensures complete alignment between strategic and R&D; objectives. With over 150 clients and more than 1,200 new software product releases annually, our model has proven to be highly effective for some of the world’s most recognizable companies.

As a "pure-play" specialist, product development is built into our DNA. From turnkey product development to individual services (architecture, UI development, functionality development, QA and security testing, etc.), Symphony Services can address any product development need. Our client base comprises of companies from industries including Banking & Financial Services, Business Services, Healthcare & Pharmaceuticals, High-tech, Information Service Providers, Insurance, Internet Service Providers, Manufacturing, Retail, Storage and Telecom. Our team, comprised of the most technically advanced engineers in the world, achieves superior results on time and on budget.

Symphony Services is headquartered in Palo Alto, CA. With major Global Operations Centers in the US, India and China, Symphony Services utilizes a multi-shore delivery approach to maximize quality and efficiency, while minimizing costs. It is important to note that, regardless of our clients’ location, we guarantee local expertise to manage relationships and facilitate governance.

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Vital Stats

Performance
  • Founded in 2002
  • Ranked #1 R&D; Services Company by Zinnov Management Consulting
  • Ranked #1 OPD Vendor in 2009 by Global Services magazine and named to Global Services 100 list for fourth consecutive year
  • Recognized as #1 Software Engineering Services Provider and Top 50 Best Managed Companies by ‘Black Book of Outsourcing’
  • 150+ clients
  • 39% growth year-over-years
Delivery Record
  • 1200 product releases annually
  • Symphony productivity equivalent to "most effective" client centres–onshore or offshore
Talent and Operations
  • 3,000+ professionals
  • CMMi Level 4 process maturity rating
  • 6 Sigma process proficiency
  • Certified Agile personnel
Worldwide Infrastructure
  • US Headquarters (Palo Alto, CA)
  • State-of-the-art physical and information technology security systems and an advanced communications infrastructure
    • ISO 27001 for information security
    • ISO 20000 ITIL certified
    • SAS70 hosting facilities
  • Delivery centers in India (Bangalore, Mumbai, Pune), China (Beijing, Shanghai) and the U.S. (Westford, MA)
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